ATM/Debit/Credit Card Activity Inquiry (1)

Screen ID: 

Screen Title: 

Panel Number:

images\kb_closed_shg.gif

IPANTRN-01

Recorded Card Activity

3782

Click here to magnify

 

Access this screen by selecting the Activity option on the ATM/Debit Card Maintenance screen or Credit Card Maintenance screen.

Helpful Resources

Visit Show Me the Steps for easy instructions on how to use CU*BASE to complete tasks related to ATM/debit/credit cards.

What is Business Date, Activity Date, and Activity Time?

Screen Overview

This screen is the first of an enhanced set of inquiry screens that include all of the information we receive from the network! Now, you will be able to view reasons for denials, authorizations and final postings in a date/time order. Network Message Types, Reason Codes, ISO fees, Surcharge fees as well as your member activity fees will be displayed. Sort features allow you to sort by Date/Time and Location/Merchant, with a feature to position to a specific merchant on the list.

What can I see on this screen?

This screen includes a summary listing a record for each transmitted item that CU*BASE received for the ATM, Debit or credit card.

·     Certain transmissions will not be recorded, such as transmissions that were denied at the switch itself (fraudulent transmissions or transmissions where the PIN did not match, for example).

Selecting an Item

To view the detailed information of an item, select it and use the Select option to move to the detail screen.

·     NOTE: It may take a moment to move to the next screen.

How can I find an item?

This screen contains a sort feature and a “position to” feature to assist you in grouping like items together and to find the specific item you are looking for within the list..

1.   Click the Sort button above the Location/Merchant to sort this column by alphabetical order. (The items on the screen will be reorders to that the Merchant/Location items beginning with an “a” will be listed first, for example “Admiral Petroleum Co.”)

2.   Once the items are sorted, a Position to Location/Merchant field will appear. Enter the Merchant/Location you are looking for, and items with this Merchant/Location will move to the top of the screen. (For example, if you type in “Mc,” the items purchases at “MDDONALDS” would move to the top of the screen.)

3.   The Sort button above Date/Time can then be used to sort the transmissions by Date and Time again.

Identifying Incremental Authorizations

(Contact SettleMINT to see if this feature is supported for your vendor.)

The best way to explain this is to give an example, using the authorizations and charges on Mary Member’s card during a trip. Let’s say Mary Member goes on a trip and stays in a hotel. Her hotel sends an authorization to her card to hold the room. During her stay, the hotel sends additional authorizations to hold funds for meals that Mary eats in the hotel restaurant or for movies she rents while in her room. When Mary checks out, she pays the final balance of her hotel stay and all holds are to be released at that time.

With this type of transaction, the initial authorizations are recorded with the Type of AUT POS/WDR. The subsequent authorizations, however, will are identified as incremental authorizations, tied to that initial authorization. These incremental authorizations are identified with a new Type of AUT POS/INC. This allows the system to tie all of the charges (initial and incremental) together to provide a final posting (which still has the Type of AUT POS/WDR). This change to identify the “incremental” charges as AUT POS/INC not only allows the system to better handle the authorizations, but it also assists when researching the charges.

Show Exceptions (F11)

Show Exceptions (F11) – The exception list shows all records that did not come back as “Approved.” Exceptions could be any transaction that received a response of Insufficient Funds, Approved for Partial, or Declined. (Shows transactions without a 00 or blank response code.)

Column Descriptions

Column Name

Description

Business date

The date when the transaction hit the credit union’s books on CU*BASE. 

Activity date

The date the transaction happened.  

Activity time

The time the activity happened.  Refer to Activity date above.

Type

 

AUTH = Authorization or advice

DEP = Deposit

INQ = Inquiry

PUR = Purchase

RET = Return

WDR = Withdrawal

XFR = Transfer

 

Amount Requested

Original amount requested – may not be amount posted to member’s account.

 

  • Example: The member requests a $100 withdrawal from the ATM, but the ATM machine only has $80. In this case, the amount in this field would be $100. The detail screen would show that $80 was posted to member’s account.

 

DR/CR

How this will post to the member’s account.

 

DR = Debit

CR = Credit

 

Location/Merchant

Location and or merchant description according to Reg E standards
(as much as can be displayed). This is also what member sees on statement.

  • This is displayed according to Reg E for ATM and Debit Card transaction descriptions. For Signature type transactions, the requirement of the Reg is to display the name and address of the place the transaction was performed.  (This information is provided by the vendor. ) For POS transactions, the requirement is to display the address of the location of the place the transaction was performed.  For all other third party transactions, for example Account-to Account (A2A) transactions or EDB transactions, the Reg requires that this field display the phone number. 

ODP / ANR Used

If the member has ODP and/or ANR available and your credit union configuration allows for a member to utilize ODP and/or ANR for approvals, this indicates the time the authorization request came into CU*BASE whether ODP and/or ANR was used to approve the transaction.

 

Yes- Approved utilized and approved

No – Not used or not configured

Yes – Denied (considered for approval but insufficient funds were available)

 

Amount Available

Available balance of the account at the time of the authorization request

  • NOTE: The amount is zero on reversals (0420) and force posting, i.e., Financial Advises (0220) and Authorization Advises (0120).

 

Response Code

Original numeric response code received or sent between switch (vendor) and CU*BASE

 

Response Description

Correlating description associated with the numeric code

 

 

 

Link to ID: https://help.cubase.org/cubase/cubase.htm#IPANTRN-01.htm