Redeem Certificate
These steps explain how to redeem a certificate.
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Launch Tool #22 Close Memberships/Accounts.
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Enter a "1" in the Redeem certificates box.
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Click the forward arrow.
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Enter the account number and CD suffix, along with a name ID if required, on the Certificate of Deposit Redemption pop-up.
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Select Full redemption.
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You can also select Partial redemption and enter the partial withdrawal amount in the field provided.
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Click the forward arrow.
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If the CD has not yet matured, you will view a screen warning you of this status. Click Continue if you would still like to redeem the CD.
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If desired, waive the certificate penalty shown in the Penalty amount field on the Certificate of Deposit Redemption screen.
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In the Redemption Options fields, indicate how the certificate will be redeemed:
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Check: Fill in the dollar amount of the check and list the payee name in the Check pay to field.
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An OFAC scan will be run on the individual when you click Post in the next step. Click Continue when you receive the results of the scan.
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Transfer: Fill in the transfer amount and the account receiving the transfer.
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New CD: Fill in the appropriate CD fields.
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Click Post.