Reverse Phone Operator Check (Same Day)
These steps explain how to reverse a phone operator check that was printed the same day.
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Void the check.
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Launch Tool #324 CU Check/Bank Reconciliation.
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From the Check Reconciliation pop-up, select whether you'd like to print the Check Reconciliation Register showing all checks that were reconciled during the session.
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Click the Update status for individual checks button.
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Enter the corporate ID of the check in the Corp ID field on the G/L Check Reconciliation screen.
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Enter the bank ID on which the check was drawn in the Bank field.
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On the Operation dropdown, choose the Void option.
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Select the date of the check.
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Input the check number to void in the Check # field.
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Use Enter.
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Click the “Generate J/E” button.
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Reverse the member’s transaction.
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Launch Tool #869 Transaction Reversal.
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On the Account Transaction Reversal pop-up, input the account number and suffix.
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Select the date of the check in the Transaction display start date field.
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Use Enter.
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Highlight the check transaction to reverse and click Select.
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Select whether you’d like to print a receipt and/or suppress the transactions from the member’s statement.
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Review the information and click Post.
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