Sort Accounts on Collections Member Inquiry Screen

These steps explain how to sort accounts on the Collections Member Inquiry screen.

• Once you have used the sort options below to find the desired account, you are ready to work the delinquent account.

1. Launch Tool #982 Work Collections.

2. On the Collections Member Selection screen, select the type of accounts you want to work.

   • Types of accounts to work include delinquent loans, negative balance accounts, overline accounts, and/or written off loans.

3. Click the forward arrow.

4. On the Collections Member Inquiry screen, select from the various sort options. The initial sort is in account number order.

   • Enter an account number in the Position to account field and click the forward arrow to move directly to the desired account, which will appear at the top of the list.

   • Click the Days column to place accounts that have been delinquent for the longest time at the top of the list.

   • Select the Contacted column to see the accounts you have not contacted for the longest time.

   • Click the Account column to sort by account base.

   • Click the Memo Type column to sort accounts by memo type (i.e. bankruptcy, repossession, etc.).

Learn More

Watch a VIDEO tour of the Collections Member Inquiry screen.