Using Insider/Employee Type Codes: Step by Step

An Insider/Employee Type Code (often referred to as just an “employee type”) is used to flag member accounts which belong to employees, family members, board directors, etc., in order to control employee access to those sensitive accounts.

The purpose of this code is to make it easy to assign similar access controls to a group of accounts, to be honored across the board by all Employee IDs. Exceptions to that rule can be made on an individual employee and account basis.

For example, you might create a code 02 “Board Member” to assign to all of the memberships owned by your credit union board of directors, with access set up so that no employees could perform maintenance or inquiry on those accounts. Then you would make an exception (override the default settings) for a couple of your key employees, such as a head teller and a department manager, so that they could perform inquiries and maintenance as needed, by adjusting the individual account security for those employees, for the board member accounts.

Step by Step Procedure

  1. Start by creating the employee type codes using the Insider/Employee Type configuration. This lets you define what the codes mean and what access is allowed, by default, to accounts where the code has been assigned. Click for a list of processes affected by these settings.

  2. Next, assign a code to all accounts which belong to employees, family members, etc. This may be done by using the Update Membership Information feature.

  3. Finally, access the CU*BASE Employee Security feature select Update Account Security to adjust (override) security settings for individual accounts based on Employee ID. Click for a list of processes affected by these settings.

Processes Affected by Employee Type Security Code Settings

If an Insider/Employee Type Code has been assigned to a membership account, and there are no overrides (exceptions) for the individual employee/account, only the following systems will honor the settings on the Employee Type Code:

CU*BASE Feature

Controlled by this Employee Type Code setting...

  • Member Inquiry (F1)

Allow inquiry

  • Phone Inquiry (F2)

Allow inquiry

  • Update Membership Information

Allow maintenance

  • Update Member Account Infor.

Allow maintenance

  • Teller Posting

Allow posting

  • Process Code “P” (Phone) from the first Teller Posting screen

Both Allow inquiry and Allow posting (i.e., if either is off, this feature is unavailable)

  • Process Code “H” (Phone Inquiry) from the Teller Deposit/Withdrawals screen

Allow Inquiry

  • Member Personal Banker

All maintenance

  • PIN shortcut

All maintenance

  • Close Account/Close Membership

All maintenance

Processes Affected by Account Security (Override) Settings

Whether or not an Employee Type Code has been assigned, if the Update Account Security feature has been used to adjust security settings for an individual employee/account, only the following systems will honor the settings on the override record (in the ACTSEC file):

This applies to the following tools:

CU*BASE Feature

Controlled by this Account Security setting...

  • Member Inquiry (F1)

  • Allow inquiry

  • Phone Inquiry (F2)

  • Allow inquiry

  • Tool #12 Update/Order Online Credit Cards

  • Allow maintenance

  • Tool #15 Update Membership Information

  • Allow maintenance

  • Tool #20 Update Account Information

  • Allow maintenance

  • Teller Posting

  • Allow posting

  • Both Allow inquiry and Allow posting (i.e., if either is off, this feature is unavailable)

  • Tool #70 Enter General Member Comments/Messages

  • or when adding an account comment

  • Both Allow inquiry and Allow Posting (i.e. if either is off, this feature is unavailable)

  • Tool #918 Update Trans Desc & IRA/HSA Post Codes

  • Both Allow inquiry and Allow Posting (i.e. if either is off, this feature is unavailable)

  • Allow posting

  • Tool #516 Member Transfers

  • Allow posting

  • Tool #568 Online Credit Card Orders Inquiry

  • Allow maintenance

  • Tool #492 Member Account Adjustment (Full)

  • Tool #30 Member Account Adjustment (Coded)

  • Allow posting

  • Posting processes within Phone Operator (F2) (Transfers, Miscellaneous Receipts, Stop Payments, and Checks)

  • Allow posting

  • (Remember that if Allow inquiry is not checked, the entire F2-Phone Operator system will be blocked.)

  • Tool #341 Direct/Mail Member Posting

  • Allow posting

 

  • Tool #14 Member Personal Banker

  • Allow maintenance

  • PIN Sequence

  • Close Accounts, Memberships

  • Close Certificates (Redeem Certificate)

  • Allow maintenance

  • Allow maintenance

  • Allow posting

  • Tool #869 Transaction Reversal
  • Allow maintenance

  • Tool #585 Perform Transaction Override

  • Allow maintenance

  • Tool #51 Miscellaneous Loan Maintenance  

  • Allow maintenance

  • Tool #883 Update ARU/Online Banking Transfer Ctrl

  • Allow maintenance

  • Tool #884 Update Auto Transfer Information

  • Allow maintenance

  • Tool #888 Update Closed Membership Information

  • Allow maintenance

  • Tool #890 Update Email Addresses

  • Allow maintenance

  • Tool #896 Update IRA Balance Information

  • Allow maintenance

  • Tool #897 Update IRA Beneficiary Information

  • Allow maintenance

  • Tool #898 Update IRA Payout Information

  • Allow maintenance

  • Tool #899 Update IRS Tax Information

  • Allow maintenance

  • Tool #900 Update Loan Classification Code on Acct

  • Allow maintenance

  • Tool #902 Update Membership/Account Reason Codes

  • Allow maintenance

  • Tool #903 Update Misc. Secured Funds Information

  • Allow maintenance

  • Tool #904 Update Mortgage Statement History

  • Allow maintenance

  • Tool #906 Update NSF Stats / Reg DD Fees

  • Allow maintenance

  • Tool #908 Update Overdraft Protection

  • Allow maintenance

  • Tool #913 Update Savings Bond Information

  • Allow maintenance

  • Tool #995 Work With Member Payroll Detail  

  • Allow maintenance

  • Tool #989 Work With ACH Members/Companies

  • Allow maintenance

  • Tool #985 Work Dormant Members

  • Allow maintenance

  • Tool #821 Skip-a-Payment Program Member Opt-in

  • Allow maintenance

  • Tool #1600 Xpress Teller

  • Allow posting

  • Allow Inquiry from the Last Ten accounts