Add Miscellaneous Insurance to Loan

These steps explain how to add miscellaneous coverage, such as gap or mechanical breakdown insurance, to an existing loan.

1. Launch Tool #20 Update Account Information.

2. Enter the member’s account number on the Sub-Account Maintenance pop-up.

   • If you’re unsure of the account number, enter the Social Security number instead.

3. Click the forward arrow.

4. Select the loan account from the list on the Existing Account Maintenance screen. 

5. Click Select.

6. Click the Loan Coverages button on the Account Information Update (Loans) screen.

   • If the member doesn’t already have life or disability insurance or debt protection on the loan, you will be presented with the Coverage Choice pop-up where you will need to select a coverage type. You may select either to proceed.

7. Click the Add Coverage button on the Payment Protection and Miscellaneous Coverages (Change) screen.

8. Select the desired insurance coverage from the list on the Miscellaneous Coverage Selection pop-up.

9. Click Select.

10. Click the back arrow to exit.

    • Do not click the up arrow. It will cancel your changes.