Change Loan Category
These steps explain how to change a loan category, which controls the servicing parameters of the loan.
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In order to change the loan category, you will need to have Maintenance tier 2 selected on the Update Employee Special Security pop-up.
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For online credit card loans, the loan category cannot be changed. Open and Closed Loan categories are also not interchangeable. If the terms substantially change requiring a change in category, you will need to open a new loan account and issue a new card.
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Launch Tool #20 Update Account Information.
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Enter the member's account number on the Sub-Account Maintenance pop-up.
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Click the forward arrow.
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Select the desired loan account on the Existing Account Maintenance screen.
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Click Select.
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Enter the desired category code in the Loan category field at the top of the Account Information Update (Loans) screen.
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Click the forward arrow.