Abnormal Activity Monitoring - View Activity (Member Groups)

Screen ID: 

Screen Title: 

Panel Number:

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IMTAAI-01

Monitor Abnormal Activity

7171

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Access this screen by selecting Member Groups (compare members to norms for that member on the first monitor screen.

Additional Resources

Abnormal Activity Monitoring Overview help topic

Using this Screen

Use this time-saving tool to quickly identify abnormal or high-risk transactions according to the parameters set by your credit union.  Use this screen to monitor abnormal activity for a member group.

Select a group to monitor and the screen will refresh and populate data.  Use the filters to narrow the results.  All columns are sortable. Use the buttons to move to additional screens to take action on the members on the screen.

 

Monitor activity using the “Monitor Abnormal Activity” dashboard and the “Current Month Activity Compare” dashboard.

Field Descriptions

Field

Description

Member group to monitor

Allows you to select a member group (one only) to monitor by using the lookup button (functions as a Select button) to the right of this field and going to the Mbr Group Selection: Abnormal Activity screen

Monitor transaction from

Allows you to select the current month or up to three months prior for monitoring activity

Flag if member age is below/or above

Allows you to flag members of certain ages – helps in detecting elder abuse to see if someone is tampering with their finances

Include all activity for members with Due Diligence flag

Allows you to view all activity for only those members in your membership group with the Due Diligence Code you select       

DD

Shows the member’s Due Diligence flag status

Account

Show’s the member’s account number

Member Name

Shows the member’s name

Age

Shows the member’s age

*

Shows up next to the ages within the range you entered if you entered an age range in the Flag if member age is below/or above field

Origin

Shows the transaction type (Origin) being monitored for this member group, based on your configuration

# Trans

Shows the total number of transactions the member made in the time period selected in the Monitor transactions from drop-down menu

Trans Dollars

Shows the total amount of all transactions the member made in the time period selected in the Monitor transactions from drop-down menu

Avg Trans Amount

Shows the average dollar amount of all transactions made in the time period selected in the Monitor transactions from drop-down menu

Risk Level

Shows the member’s risk level according to the ranges that define what is considered normal, abnormal, and high risk activity

Last AT Tkr

Shows the Memo Type and date of the last Audit Tracker (AT) conversation note recorded for that member

By

Shows the Employee ID of the employee who entered the last Tracker for that member

Total # records

Shows the total number of members on your list

Keep in mind that if you select other Due Diligence codes, it will include those records in the total amount, so the Total # records field will not always equal the sum of the Total # abnormal and Total # high risk fields.)

This field represents the number of records, not the number of members, a record being one Origin Code group where the summarized transaction count and/or $ amount fell within a monitored range. 

Total # abnormal

Shows the number of members whose transaction ranges are abnormal (either by total count or total dollar amount) according to the ranges configured

Total # high risk

Shows the number of members whose transaction ranges are high risk (either by total count or total dollar amount) according to the ranges configured

 

Options

Option

Description

Inquiry

Brings you to the Inquiry screen of the member you selected from the list.    

Tracker Review

 

Brings you to the Tracker Review screen so you can view or enter new Tracker notes for that member..

Activity Analysis

Brings you to a summary screen where you can view daily averages and monthly totals for transactions the member conducted over the current and past three months.

 

Buttons

Button

Description

View Risk Level (F8)

This button allows you to select which risk level you want to view in the dashboard, All, Normal, Abnormal, or High Risk.

Export (F9)

Allows you to generate a list (database file) of just those members listed on your dashboard so that you may use the list in conjunction with Member Connect for marketing purposes or Query for research purposes

Member Connect (F10)

Brings you to the Member Connect entry screen so that you can enter your file name and communicate with the members listed in that file, if you’ve already generated a list/database file of the members listed on your dashboard

Refresh List/Enter

Same as pressing Enter on your keyboard – good for if you select to flag an age range, after which you must press Enter or this Refresh List button in order to see an asterisk next to the ages in your range

Common Bonds (F12)

Take the groups of members that you’ve gathered using this dashboard and analyze them based on what they have in common – what accounts they all have, what demographic characteristics they share, and even how their credit scores compare.

Print Report (F14)

Allows you to print or view in your spool file a report showing all members listed on your Abnormal Activity dashboard (Note: The printed report automatically sorts by Due Diligence Code, the highest code being first. It will not display any sort settings you choose. It will, however, display the age-flag filter.)

View Configuration (F15)

Brings you to a screen where you can select a member group and view the configuration settings (what’s considered normal, abnormal, and high risk) for that particular group

Data Source (F16)

Brings you to a screen that shows the tables and columns used to derive the dashboard output for analysis.

 

 

Link to ID: https://help.cubase.org/cubase/cubase.htm#IMTAAI-01.htm