Abnormal Activity Monitoring - View Activity (Member Groups)

Description

Allows you to select a member group (one only) to monitor by using the lookup button (functions as a Select button) to the right of this field and going to the Mbr Group Selection: Abnormal Activity screen

Allows you to select the current month or up to three months prior for monitoring activity

Allows you to flag members of certain ages – helps in detecting elder abuse to see if someone is tampering with their finances

Allows you to view all activity for only those members in your membership group with the Due Diligence Code you select       

Shows the member’s Due Diligence flag status

Show’s the member’s account number

Shows the member’s name

Shows the member’s age

Shows up next to the ages within the range you entered if you entered an age range in the Flag if member age is below/or above field

Shows the transaction type (Origin) being monitored for this member group, based on your configuration

Shows the total number of transactions the member made in the time period selected in the Monitor transactions from drop-down menu

Shows the total amount of all transactions the member made in the time period selected in the Monitor transactions from drop-down menu

Shows the average dollar amount of all transactions made in the time period selected in the Monitor transactions from drop-down menu

Shows the member’s risk level according to the ranges that define what is considered normal, abnormal, and high risk activity

Shows the Memo Type and date of the last Audit Tracker (AT) conversation note recorded for that member

Shows the Employee ID of the employee who entered the last Tracker for that member

Shows the total number of members on your list

Keep in mind that if you select other Due Diligence codes, it will include those records in the total amount, so the Total # records field will not always equal the sum of the Total # abnormal and Total # high risk fields.)

This field represents the number of records, not the number of members, a record being one Origin Code group where the summarized transaction count and/or $ amount fell within a monitored range. 

Shows the number of members whose transaction ranges are abnormal (either by total count or total dollar amount) according to the ranges configured

Shows the number of members whose transaction ranges are high risk (either by total count or total dollar amount) according to the ranges configured

Description

Brings you to the Inquiry screen of the member you selected from the list.    

Brings you to the Tracker Review screen so you can view or enter new Tracker notes for that member..

Brings you to a summary screen where you can view daily averages and monthly totals for transactions the member conducted over the current and past three months.

Description

This button allows you to select which risk level you want to view in the dashboard, All, Normal, Abnormal, or High Risk.

Allows you to generate a list (database file) of just those members listed on your dashboard so that you may use the list in conjunction with Member Connect for marketing purposes or Query for research purposes

Brings you to the Member Connect entry screen so that you can enter your file name and communicate with the members listed in that file, if you’ve already generated a list/database file of the members listed on your dashboard

Same as pressing Enter on your keyboard – good for if you select to flag an age range, after which you must press Enter or this Refresh List button in order to see an asterisk next to the ages in your range

Take the groups of members that you’ve gathered using this dashboard and analyze them based on what they have in common – what accounts they all have, what demographic characteristics they share, and even how their credit scores compare.

Allows you to print or view in your spool file a report showing all members listed on your Abnormal Activity dashboard (Note: The printed report automatically sorts by Due Diligence Code, the highest code being first. It will not display any sort settings you choose. It will, however, display the age-flag filter.)

Brings you to a screen where you can select a member group and view the configuration settings (what’s considered normal, abnormal, and high risk) for that particular group

Brings you to a screen that shows the tables and columns used to derive the dashboard output for analysis.