Credit Card Order: Choose Emboss Settings

Description

The 16-digit number to be embossed on the credit card.

Check this box to enroll the member in the vendor's card rewards program.

• Note: The card rewards program must first be enabled with the vendor to take advantage of this feature. Contact your credit card vendor customer service manager for more information.

Allows the credit union to transfer PIN, card rewards, and mobile alerts information from a historical (or SEED) card. Enter the PAN # or use the lookup to select from a past card belonging to the member.

• Note: The SEED program must first be enabled with the vendor to take advantage of this feature. Contact your credit card vendor customer service manager for more information.

The date on which this card will expire. The system populates this field based on the number of months specified in Card Configuration for this product.

This setting controls whether or not the member will be required activate the card before it can be used.

If ordering a new card(for new credit card loans as well as new cards for lost or stolen cards), select one of these codes:

I = Issue with activation

N = No activation

Most often you will select “I” for new cards. When the member credit card loan is new, and this is the original card, the member is required to activate the card before the card can be used.

If reissuing a card that is identical to a current, active card (such as when replacing a card due to damage or because the old card has expired and a renewed card is needed), choose from one of the following codes:

A = Additional card, no activation

D = Duplicate card, no activation

N = No activation

Select A, D, or N when the member requests a card identical to the original.  This code would issue the card ready for use. The member would not have to call the card activation line. If activation is required for one card, all cards previously issued with this account number would also have to be activated. 

The 5-character identification of the plastic card stock on which embossing will be done.  Each credit card plan will have a unique card stock number.  

Indicates what kind of embossing is supported by this card stock: Raised emboss (Y) or Non-raised (flat) (N).  If both are allowed, then select the appropriate emboss type.

This field will only be visible if your vendor supports the printing of an image on a card and if the feature is activated for the BIN.  Design image codes are configured here.  

Select from the following two choices regarding a future card reissue:

Block from automated reissue on expiration (B)

Allowed to reissue upon expiration (R)

The system populates the card activation field using the phone number on the member record that is flagged as the nighttime #.

The card activation phone number can be changed if the order is for other cardholders (will send the vendor different phone numbers in the card files).

• When ordering a card for a member, which phone numbers are sent to the vendor?

• Where do I label member phone numbers so that they are sent correctly to my vendor  when I order that member a card?

• When ordering a plastic for my member, the card activation phone number is all zeroes and I cannot order a card.

• What happens to card activations if I have more than one Nighttime or Daytime phone number for a member? What if they are the same number?.

The system populates the Primary Account holder SSN, but this number can be changed if the card order is for other cardholders (will send and store the SSN for the cardholders in the card files).

The system populates the Primary Account holder birthday, but you may change this information to match the birth date of the cardholder activating the card.

Check this to send a card to the member.

Check this to send a PIN mailer to the member.

Unchecking this box will mean that the card order will not be sent with nightly maintenance.

Check this to order with a higher priority.  Check with your vendor for the specific number of days.

Determines the whether one or two names are embossed on the card.  The names are selected on the next screen.  Not all vendors support two name embossing – refer to your vendor.

These fields relate to the Visa® Account Updater (VAU) and Mastercard® Automatic Billing Updater (ABU) service. This service allows you to attach a previous card number on file to a new card order so that payments with merchants (such as Netflix, for example) will still go through without issue. These services are controlled by flags in the Vendor Configuration and the CU Feature Configuration. Contact Cards & Payments for more information on activating or deactivating this service.

To complete a card order, you must select from one of the options below:

Opt out:This field is used in instances where the cardholder does not want the VAU/ABU card-level change information sent to merchants.

Opt in: This option is only used if the cardholder has previously opted out of the service and would like to be reinstated.

The requirements for this field vary by the participating vendors:What are the required and optional fields for VAU/ARU when ordering a debit or credit card?

Select the spyglass to view previous card numbers. Note that only previous Visa cards can be sent with Visa and previous Mastercard with new Mastercard. You can attach a card regardless of closed, warm, hot, or active status. After a card has been selected, a confirmation window will appear.

The previous card number’s expiration date will default to what is on file. A change made here will update the expiration in the CCCTGDAT  file but will not transmit to the vendor to update the old card.