Xpress Teller Deposits and Withdrawals

Screen ID: 

Screen Title: 

Panel Number:

TSBDEPWD-01

n/a

7101

 
Click here to magnify

 

Access this screen by selecting Deposits/Withdrawals on the Xpress Teller Verify ID screen or the Xpress Teller Funds In screen.

Helpful Resources

Overview: Xpress Teller

My Teller Cash Recycler/Dispenser vendor is Dynacash.  What preparation do I need to do before moving to Xpress Teller?

Can we suppress balances on vertical receipts for a specific transaction?

How do you access Phone Operator with Xpress Teller when performing a transaction?

How do I do a transfer for a member in Xpress Teller?

How do I move money from one membership to another in Xpress Teller (balance forward)?

Screen Overview

This is the Deposits/Withdrawals screen which is used to post deposits and withdrawals to a members account.  Its totals include funds in from the Xpress Teller Funds In screen. If an account is negative or delinquent it will appear red on this screen.  

If a loan has an automated funds transfer associated with it, it will appear highlighted in teal on this screen.

If you wish to purchase a miscellaneous receipt, use Misc. Receipt.

To access the last ten transactions of an account, click on the next to the description.

NOTE: If the teller has Xpress Teller Transaction limits, a warning message will appear if the limit is exceeded. Learn more about Xpress Teller Transaction Limits.

Posting a Transaction at the Teller Line that Causes an Automated Non-Return Fee to be Charged

You can configure your Overdraft/ANR settings so that you can post a withdrawal, either with cash, check or money order, into the account's negative balance (ANR) limit.  Learn more in the Automated Non-Return (ANR) processing topic and in the Automated Non-Returns booklet.  A confirmation window will appear for each fee that will be charged. (Fees are charged per sub account that dips into the ANR limit and also per check/money order that dips into the ANR limit.)

Loan Delinquency Info and the “Payment Catch Up Calculator”

Notice the blue buttons that appear to the right of loan account suffixes.

On a regular loan or LOC account, this button will display the Delinquency info window. On a credit card loan, you can also access the new Payment Catch Up Calculator screen to help a member figure out what payment needs to be made to catch up a delinquent credit card account.

Columns

Column Name

Description

Loan Payoff or Current Balance

For loans, this shows the current payoff amount. For share and certificate accounts, this field shows the current balance of the account.

  • NOTE: If this information is shown in asterisks, it is because the person you are currently assisting is not associated with this account.

Loan Payment or Net Available

For loans, this shows the periodic payment for the loan.

  • If a loan is delinquent, this field shows the amount needed to bring the loan current.

For other types of accounts, this field shows the amount currently available for release.

  • Available balance = Current balance minus uncollected funds (such as check holds and debit/credit authorizations, etc.), secured funds, and par value.

  • This amount may be larger than what’s shown in the Current Balance, if your credit union offers members the ability to dip into their Negative Balance Limit (referred to as ANR or Courtesy Pay) for a fee.  In that case the available funds includes the members’ negative balance limit minus your configured non-return fee. (When posting, a warning message will appear noting the fee amount that may apply to that transaction.)  See the Automated Non-Returns booklet for more details on offering ANR via Teller Processing.

Description

Shows the description of the account.

  • NOTE:  If a nickname is assigned to this account, it will show in this column.  Click for more information on this feature.

  • NOTE:  If a card is assigned to this account, the last four digits will show in the column,

Type

The account number suffix.

Deposit (Deposit Amount and IRA)

These two fields, Deposit Amount and IRA, are used to designate the deposit or loan payment amount for each of the listed accounts. (Some account types, such as certificates, may not allow deposits using these fields.) For IRA or HSA accounts, you are required to enter the appropriate IRA Deposit Code. Use the lookup to find the appropriate code.

  • NOTE: If making a deposit (payment) on a loan account, you may see a warning message if the loan is already set up to be paid via an Automated Transfer, or if making a payment that is different from the normal amount (this is controlled at the loan category level).

5032-WARNING Pmt scheduled via Auto Funds Transfer.  Use ENTER to continue.

5033-WARNING Paymt different from expected amount.  Use ENTER to continue.

These messages are designed to alert the teller of a possible double payment or incorrect data entry. If the payment is correct, the warnings can be bypassed and the transaction posted as needed.

Deposit Amount

Enter the deposit amount without the decimal point but include the two decimal digits. For example, a deposit in the amount of $25.50 would be entered as 2550.

IRA/HSA

For deposits to IRA or HSA accounts, use the lookup to find the appropriate IRA or HSA processing codes.

Withdrawals (Withdrawal Amount and IRA)

These two fields (Deposit Amountand IRA) are used to enter the amount of funds being withdrawn (either cash withdrawal or transfer) from a particular account type. If no funds are available for withdrawal, the fields listed below will not appear.

  • For certificate accounts, the Withdrawals fields are available for withdrawing undistributed dividends only, not for certificate redemption. (Credit union policy may dictate whether dividends can be withdrawn here or not.)

  • For line-of-credit loans, an amount field may be available for disbursements, if allowed in the loan category configuration. If it is past the Review date on the loan account, however, this field will not be displayed.

Withdrawal Amount

Enter the amount without the decimal point but include the two decimal digits. For example, a withdrawal in the amount of $25.50 would be entered as 2550. If this field is absent, one reason might mean that the joint owner or co-borrower you are assisting is not associated with this account.

IRA/HSA

For withdrawals from IRA or HSA accounts, use the lookup to select the appropriate IRA or HSA lookup codes.

Principal-Only Payment

This box appears if the account is a loan account.  Click this box to make a payment only to principal.

 

Fields at the Bottom of the Screen

Field

Description

Total funds in

The total amount of cash and checks.

Check Cash Fee

If your credit union has activated check cashing fees. This field will show the calculated check “negotiation” fee to be charged to the member for this transaction. If turned off, the fee will wave when deposits are entered. This amount is automatically charged and the fee amount is subtracted from the Total Funds In amount.

Transaction Net Total

This is a running total including all of the deposits and withdrawals indicated on this screen, less the check cashing/negotiation fee (if any). As you use Enter, this total is updated.

Cash Back

This total takes the Total Funds In and subtracts the Check Cash Fee (if any) and the Transaction Net Total to show the amount of cash owed back to the member.