Loan Application - Miscellaneous Information and Comments

Screen ID:	UHLCINFO-08
Screen Title:	Loan Application – Miscellaneous Details
Panel ID:	4408a
Tool Number:	Multiple
		Click here to magnify

Access this screen by selecting Misc/Comments in the loan application screens.

Helpful Resources

How Loan Applications Work with the Household Database

Visit Show Me the Steps for easy instructions to complete tasks related to loan applications and opening a new loan.

I keep getting locked out a loan application. What is the "correct" way to exit a loan application without locking someone else or myself out of it?

I'm a loan officer reviewing the application screens with a loan underwriter and the loan underwriter changes are not being saved. Why is this happening?

I select a loan request and then when I am on the loan application screens, I do not see all ten buttons at the bottom of the screen.  Why is this happening?

A similar screen will appear when maintaining household information, after using the Change option on the Household Members screen.

Screen Overview

This screen is used to answer miscellaneous questions pertaining to financial status for both the applicant and the co-applicant. Place a checkmark as appropriate for each item listed.

This screen also lets you record comments about either applicant, including information about pending judgments, bankruptcy, citizenship, future changes to income levels, etc.  It also gives you access to the Loan Disbursement screen so you can enter loan disbursement instructions, that can be posted once the loan is booked.

When done, use Enter to save all changes and continue to the Financial Summary screen.

• IMPORTANT NOTE:  Do not use the up button if you wish to save changes on this screen.  In fact, using up on any of the application screens will actually clear any data from that screen without saving it from the household database.  Using the back button, however, will save changes made to the screen.  It is recommended, however, that you use Save/Done to exit this screen after making changes to it.

Entering Applicant / Co-Applicant Comments

Click Applicant Comments to enter comments about the primary applicant. Click Co-Applicant Comments to enter comments about the co-applicant. When done entering comments, use Enter to save.

• Text entered on this screen will appear on the loan application.

• BE CAREFUL: Follow the directions about entering text on this screen. See this topic for additional information.

• Applicant and co-applicant comments can be included when printing the standard CBX long- and short-form loan applications. If printed, they will be added to the end of the printed loan application as an “addendum."

Buttons

Buttons	Description
Underwriting Comments	Use this to view or edit Underwriting Comments for this member.
Save/Done	Use this to exit and return to the Loan Recap or Loan App Check Results screen (if this feature is activated). Any changes made to this screen will be saved.
Plastics/OTB	Use this to view or change ATM/Debit or other OTB account records for this member. A window will appear first to allow you to choose either the applicant or co-applicant.
Applicant Comments	Use this to enter comments about the primary applicant.
Co-Applicant Comments	Use this to enter comments about the co-applicant.
Disbursement Instructions	Use this to enter instructions on how you would like the loan funds to be disbursed after it is booked. This access point will not have the Post All button which allows you to post the transactions. After the loan is booked, return to the Booked Loan tab on the loan queue and select Disburse Loans to post these instructions.
CU*Chat	Currently, this button will link to the store tile until the feature is deployed. After which, the button will redirect subscribers to the CU*Chat portal for this application, allowing staff to securely communicate directly with loan applicants and exchange electronic documents.