Creating a Loan Account

Screen ID: 

Screen Title: 

Panel Number:



Loan Creation


Click here to magnify

This screen appears when you use the "Create Loan Account" button on the Loan Recap screen.

If you are using the Associated Application feature, you will first advance to this screen.

Check out the video related to this topic: Creating a Loan Account and Disbursing Funds (More videos below!)

Helpful Resources

Learn how to complete tasks related to creating a new loan request/account.

Associated Applications booklet

Screen Overview

Once a loan application has been approved and all necessary tasks have been completed, the loan can be created. This screen is used to create the loan account. It can also be used to request additional maintenance screens to record other information about the loan, such as additional signer names and collateral items, or to issue automatic transfer or payroll deduction instructions.

Special Note regarding Online Credit Card Loan Products: If at any time, you need to change the terms of a member’s credit card account, you will need to underwrite a new account and close the original one. Refer also to the Online Credit Card Processing User Guide. (NOTE: A PDF version of this booklet will open.)

When ready, use Enter to create the loan and proceed through any additional maintenance screens selected under “Additional Information.” (These screens will appear in the same order in which they are shown on this screen and in the “Field Descriptions” list below.) If you do not wish to create the loan at this time, use the backup arrow instead.

If a recent credit report exists for this member, the Credit rpt # and CU risk level fields will be filled in automatically, using the most recent report on file for the primary borrower. This “links” the report to this loan so that it will be archived and available for viewing throughout the life of the loan. Any additional signers on this loan will also be linked to the most recent credit report in their name, if one exists in the file.

If a co-borrower is also included on this screen, this loan is using the Associated Application feature.  Learn more about Associated Applications here and in the Associated Applications booklet

Selecting Forms to Print

If a form was selected as being "Required for Loan Creation" in the on the Loan Product Default Loan Forms screen, these forms will default to be selected to print at the bottom of the screen.  The total number of form will be included in the count next to "Selected forms" at the bottom of the screen. 

Additional forms can be selected (or deselected) on the screen using the Select button next to "Selected forms".  This will take you to a screen where you can select or deselect the forms you wish to print.

Associating a Loan with a Loan Contract

To associate a loan with a loan contract, check the Include in include in open end loan contract check box. You can also associate this loan at a later time. SEE ALSO: Entering a Contract Number/Associating Loans with the Contract.

Effective Dating at Loan Creation and Other Protected Fields

Want to effective date when creating this loan and select an open date prior to the current day?  For example, on Monday, a loan officer could enter Saturday’s date for a new auto loan, if that is when the member actually drove the car off the lot. Use "Unlock Fields" (F11) and the Open Date field will appear as an input-capable field, allowing you to enter the correct date. (We have even added a 90 day reasonability check to ensure you don’t type in the wrong year!)  Also other than for creating an attached escrow account, this date is not carried over to other processes, such as collateral, additional signers, AFTs, and the like. The member will receive a zero dollar transaction record indicating that the loan was opened on the current date for the selected effective date.

If you effective date your loan account and disburse the funds on the same day as you perform the effective dating, CU*BASE will catch up on the interest in the nightly cycle. That’s because we will also be setting the interest accrual date to the effective open date. Each night when accruals are done that date is updated (so if funds aren’t disbursed until the next day, the date would already have been caught up to the current date).

Changing Collector Show it Be Protected

Unlock Fields (F11) is also used to unlock the Collector ID should it be protected.  Learn more on the Loan Product Default screen

Plastics Fraud Block List

A plastics fraud block list scan is run against the person who whom the credit card account is being opened.  If the name is on the list, the employee will be blocked from opening the account for the member.  Upon Enter, the employee will see that SSN or TIN is on the blocked persons list.

How does the plastics denial of service fraud block list work?  Is the employee blocked from opening an ATM, debit, or credit card for the member?  

Learn more about Fraud Block Lists: Overview: Fraud Block Lists

Certifying a Loan with OpenLending

To certify a loan with OpenLending, click the 3rd Party Certification button.  The loan will first need to be approved.  Refer to the OpenLending Loans booklet. Setup is required.

Field Descriptions

Field Name



Select the printer to which the forms will print. If configured, you can select to print loans to an electronic printer. For more information on printing e-Loan Forms, SEE: Using an eDOC Printer to Print eLoan Forms.


If a physical printer is selected, select the drawer to which the form will print.

Account open reason code

Use the lookup to select an open account reason code from the listing.  This feature will assist you with recording the reason the member opened the loan (for example a special loan promotion).  

What are Open and Close Reason Codes, and where is this data stored in CU*BASE?


This field can be configured to be shown, hidden or protected on the Loan Product Default screen.  To override the protection and make it input-capable, use the Unlock Fields (F11) button.  A default account open reason code appear on this screen (by loan product) can also be configured on this screen.

Defaults to the code selected in the loan request, if selected during this process.

Assign account type

Enter the account type suffix to be used when creating this loan account. The system will automatically assign the first available number within the range of suffixes shown.

  • Although the account type assigned by the system is usually adequate, you may occasionally want to use a different suffix in order to keep all of the loans for this member in a sequential order or avoid reusing a suffix too soon after an account is closed, making inquiry screens clearer and easier to follow.

  • For example, if the member has recently paid off a loan with a 700 suffix, you may not want to reuse the suffix for a while to avoid confusion, even though that loan has been closed.

Create tax escrow account

If this loan category allows escrow accounts to be attached to the loan, place a checkmark here to create a tax escrow account and link it to this loan account. If the loan category does not allow escrows, this will not be displayed.  When you create the account, you will advance to the screen linked to on left to open a new share escrow savings account.

Include in open-end loan contract

If this is checked, CU*BASE will include the loan account to the member’s loan contract.  ou can also associate this loan at a later time. SEE ALSO: Entering a Contract Number/Associating Loans with the Contract.

This field can be configured to be shown, hidden or protected on the Loan Product Default screen.  To override the protection and make it input-capable, use the Unlock Fields (F11) button.

Approval ID

Enter the employee ID of the loan officer who approved this loan. This field is required.

Collector ID

Enter the employee ID of the person responsible for handling collections on this loan. This field is required.

This field can be configured to be shown, hidden or protected on the Loan Product Default screen.  To override the protection and make it input-capable, use the Unlock Fields (F11) button.

Interviewer ID

Enter the employee ID of the person who processed this loan (referred to as “Interviewer/Processor”). This field was automatically filled in when the loan request was originally created.

CLR Path Report #

If a CLR Path Decision score is available, the report number will appear on this screen.  Learn More: Overview: CLR Path 

CLR Path (Consumer Lending on Reputation) is a non-FICO approach to lending that uses your unique relationship with your members to help you make decisions on what you already know about your members.

To view the detail, use the "CLR Decision Model - View Results" Action code to view the CLR Path Decision Score Detail screen.

Will the CLR Path score appear on the Loan Creation screen? 

File verification date

This is used to record the date on which the paperwork from this loan application needs to be verified for accuracy and completeness.

  • HINT: You can choose to make this date mandatory for all new loans by using the File Verification system control feature. If this control has been turned on, the system will automatically fill in a date using the default number of days configured. (Refer to the booklet Configuring Tools for Your Loan Team for details.) (NOTE: A PDF version of this booklet will open.)

Credit report #

This field is used to link the loan to the credit report that was used to make the underwriting decision. The system will automatically fill in the number of the most recent credit report on file for the primary borrower.

If this credit report was pulled through the CU*BASE Online Credit Bureau Access system, once the report number is entered here, during end-of-day processing a copy of the report detail will be archived in CU*Spy and stored for the life of this loan account. To view the report later, simply access the account in Member Inquiry and use Delq (F23) to access the Delinquency Information window.

CU risk level

If a credit report was used to make the underwriting decision on this loan, enter the credit union risk level (also called “paper grade”) for the primary borrower. This information will be retained for the life of the loan account.

Additional Information

This section contains checkboxes that you can select to display other loan-related maintenance screens, one after the other, immediately after the loan is created. Any screens that are selected will appear in the same order in which they are listed below:


Check this flag to set up or modify collateral information for this loan.

Automatic transfer

Check this flag to set up an automated transfer record for this loan.

Payroll deduction

Check this flag to set up payroll deduction for this loan.

Link to dealer

Check this flag to link this loan to a configured indirect lender/dealer number.

  • If a Dealer/Indirect ID was entered on the loan request, this option will be selected automatically so you can proceed to link the new loan to the dealer. (The account and dealer will automatically be entered; all you need to do is choose a type A or B or press Enter to complete the link.)

Participation loan

Use this to set up this loan up as a Participation Loan, where an investor owns a portion of the loan.

Refer to the these booklets for more information:

Additional signers

Check this box to add or modify additional signer data for this loan.

Payment matrix

Check this box to change the payment matrix for this loan.

Pledged shares

Check this box to set up a share account to be used as security for this loan.

Variable rate loan

(Only used for loans where a Variable Rate Code has been entered.) Check this flag to update this loan's variable rate parameters.

  • If a Contract type variable rate is in place, the Variable Rate Loan Contract Info screen will appear.

  • If an Update type variable rate is in place, the Update Introductory Loan Rates screen will appear instead.

  • If a Group variable rate code is in place that uses the “Update by loan terms (mini-contract)” setting, the Update Mini-Contract/Group Var Rate Loan Terms screen will appear.

This button does not apply if the loan uses a normal Group type variable rate.

Account nickname

Check this box to advance to the screen where you can enter a nickname for the account.  Learn about nicknames.

Credit card maintenance

Use this to edit card information and place an embossing order (for CU*BASE online credit card loans). This will be checked by default if you are opening a credit card loan.

ACH maintenance

Use this to modify ACH distribution records, such as to set up automated payments to this loan account from a payroll deposit.

Disburse funds

Check this flag to proceed to the Loan Disbursement screen, used to disburse funds to the member.

  • NOTE: The disbursement screen will appear before any loan forms begin printing, to ensure that all information needed on the form will be complete.

Selected forms

This area lists the form(s) that are selected to print for this loan.   To view the forms selected, use the Select button.   The number next to the Select button documents the total number of forms selected.   Up to twelve forms can be selected to appear on the screen.

You can add forms (or remove forms) by clicking the Select button next to Selected Forms.  On the subsequent screen use the Ctrl key to select multiple forms you wish to print.

You can default loan forms to appear on this screen, saving your lending officers time and to reduce training time!  Forms selected on the Default Forms screen will default to already be selected.

SEE ALSO: Printing Loan Forms

Additional Video Resources

Check out these additional video resources!

Creating a Loan Account

Processing a Loan Request for a Non-Member

View more lending videos.

Browse all CU*BASE to view more videos!


Link to ID: